1. Do you deliver/ship abroad?
At the moment we can only send orders to street addresses in the Most European countries, North America (Including Canada).
You can get your parcel tracking details from My Account .
2. Is the free shipping service available?
Yes, but now we only offer free shipping service for All U.S order. Other countries, the shipping fee will be In accordance with the accounting standards .
3. How can you pack the goods?
We will pack all our goods with our professional skills and standard boxes, which can effectively avoid damaging in the transportation.
4. When can I get my orders?
Current DHL to North America: 3-7 business days;
Current DHL to Europe: 7-10 business days;
Current DHL to Canada: 7-10business days.
Normally, the goods will be reached your place in time, except the FORCE MARGURE FACTORS as WAR, STORM,EARTHQUAKE, INTERNET PROBLEM…
5. Customers must provide their full shipping information as below.
European customers: Name,Address(Including States, City, Postal Code), Phone No.
North American customers: Name,Address(Including States, City, Postal Code), Phone No.